Privacy Policy win777 —
Your Data Secure With Us

Win777 collects various types of information from users to ensure our platform operates securely, smoothly, and meets the needs of every member. The information we collect is divided into several main categories based on its source and purpose.

Information you provide directly when registering or using win777 services includes:

• Full name, date of birth, and gender for identity verification purposes.
• Email address, mobile phone number, and current residential address.
• ID card or passport number used in the KYC process.
• Payment method details including registered bank account or e-wallet information.
• Game preferences, self-set deposit limits, and other account settings.

Automatically collected information when you access the win777 platform:

• Your IP address, web browser type, and device operating system.
• Session log data including pages visited, session duration, and actions taken.
• Device information such as phone model, system version, and unique device identifier.
• General location data based on IP address for regional compliance purposes.
• Cookie data and tracking technologies as further described in Section 5.

Every piece of information we collect is used for a clear and lawful purpose. win777 does not use your data for any purpose other than those stated in this Privacy Policy without your prior consent.

Win777 also uses your data to personalise your experience on the platform — for example, recommending games suited to your interests, displaying relevant offers, and ensuring the platform interface fits your device. All of this is done to give you the best possible gaming experience every time you log in.

Win777 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. We only share your data in limited and controlled circumstances as follows:

• Integrated Service Providers: Companies that help us operate the platform, including payment providers, game software providers, analytics services and technical support. All such parties are bound by strict confidentiality agreements.
• Regulatory Authority: When required by law, court order, or a relevant regulatory authority, WIN777 will disclose the necessary information.
• Enforcement Authority: In cases of criminal investigation, fraud, or serious security threats, we will cooperate with the relevant authorities.
• Business Transfer: Should win777 undergo a corporate restructuring, merger, or acquisition, user data may be transferred as part of the business assets, subject to equivalent privacy protections.

Protecting your personal data is among win777's top technical priorities. We continuously invest in the latest security infrastructure to ensure your information is always protected against unauthorised access, data breaches, or misuse.

Technical and organisational security measures we implement:

• 256-bit SSL/TLS Encryption for all data transmissions between your device and win777 servers. All communications are protected and cannot be intercepted by third parties.
• Two-Factor Authentication (2FA) available to all member accounts to add a strong layer of security beyond passwords.
• 24/7 Monitoring by our cybersecurity team, who continuously monitor for suspicious activity and emerging threats in real time.
• Strict internal access controls — only staff who require access to user data to perform their duties are permitted to do so, and all access is logged.
• Penetration testing conducted periodically by independent security experts to identify and address any system vulnerabilities.
• Encrypted data backups stored in secure data centres with multiple layers of physical and digital protection.

Win777 uses cookies and similar tracking technologies to enhance your experience on the platform, understand how users interact with our site, and ensure the platform's core functions run smoothly.

There are four main categories of cookies we use:

• Essential Cookies — These cookies are required for core platform functions such as login authentication, session security, and access control. They cannot be disabled as the platform will not function without them.
• Performance & Analytics Cookies — Helps us understand how visitors use the platform, which pages are visited most frequently, and where users encounter issues. This data is collected in aggregate and does not identify individuals.
• Functional Cookies — Allows the platform to remember your preferences such as language, display settings, and game preferences to deliver a more personalised experience.
• Marketing Cookies — Used to display promotions and offers relevant to your interests. You may choose to disable this type of cookie through our cookie preference settings.

You can manage your cookie preferences at any time through your web browser settings or via the cookie preference panel available on the WIN777 platform. Please note that disabling certain cookies may affect platform functionality.

Win777 respects and facilitates the exercise of user rights regarding personal data. You have the following rights in relation to the personal information we hold:

Win777 only retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law. Retention periods vary by data type and legal requirements:

• Active account data — Retained for the duration your account is active and for two years after account closure for audit and customer support purposes.
• Financial transaction records — Retained for seven years in accordance with accounting and anti-money laundering (AML) legal requirements.
• Identity verification documents (KYC) — Retained for the period specified by the relevant regulatory body, typically five to seven years.
• Communication and support logs — Retained for three years to enable us to provide ongoing support and resolve any disputes.
• Aggregated analytics data — Anonymised data may be retained longer for trend analysis and platform improvement purposes.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with win777's established data deletion procedures.

The win777 platform is integrated with several carefully selected third-party service providers to enable essential platform functions. These providers include licensed game software suppliers, registered payment providers, and data analytics services.

All third-party service providers we work with are contractually required to:

• Only process users' personal data in accordance with the instructions and purposes set by WIN777.
• Implementing adequate technical and organisational security measures.
• Not use win777 user data for their own marketing or business purposes.
• Comply with all applicable data protection laws in the jurisdictions where they operate.

Win777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. All changes take effect immediately upon publication on this page.

When we make material changes to how we handle your personal data, we will:

• Updating the "Last Updated" date shown at the top of this page.
• Sending notifications to registered members via email or in-platform notifications.
• In the event of highly significant changes, seeking your consent again where required by law.

We encourage you to review this Privacy Policy periodically so you are always aware of how WIN777 protects your information. Your continued use of the platform after any changes are published constitutes your acceptance of the latest version of this Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how win777 handles your personal data, our privacy team is ready to assist you.

You can reach us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon within the win777 platform. This is the fastest way to get a response.
• Support Email: [email protected] — Response within 1 to 2 business days for privacy-related enquiries.